Returns & Exchanges

At Parts From Japan, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original Japanese packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.

4

Receive Your Refund

Once our inspection team verifies the condition of your return, we will process your refund or ship your exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing